Frequently Asked Questions

Neotek Lighting is a family-owned, American manufacturer specializing in architectural LED linear lighting systems. Founded in 1984, Neotek provides standard and custom lighting solutions for commercial, residential, institutional, and architectural applications. Our team offers everything from product design and manufacturing to installation, programming, and ongoing technical support. 

Yes. Neotek proudly designs, engineers, and manufactures its architectural lighting fixtures at our facility in Midlothian, Texas. Our in-house manufacturing capabilities allow us to maintain quality control, accommodate custom designs, and provide greater flexibility for project-specific requirements. 

Yes. Although Neotek is based in Texas, we provide architectural lighting products and services for projects throughout the United States. We also have experience supporting select international projects. 

Neotek specializes in architectural linear LED lighting systems for interior and exterior applications. Our product offerings include linear LED fixtures, architectural accent lighting, color-changing RGB and RGBW systems, lighting controllers, and specialized solutions for both new construction and retrofit projects. 

Absolutely. Custom manufacturing is one of Neotek's core specialties. We work with architects, lighting designers, engineers, and contractors to develop lighting fixtures tailored to specific architectural requirements. Whether your project requires unique dimensions, mounting configurations, light output, or specialized construction, our team can assist from initial concept through production. 

Yes. Neotek manufactures lighting solutions for both interior and exterior environments. Our products can be used for architectural accent lighting, coves, building facades, rooflines, decorative features, and other applications. Our team can help determine the appropriate fixture for your specific environment and installation conditions. 

In many cases, yes. Neotek specializes in custom fabrication and retrofit solutions. If you're replacing an existing lighting system or matching fixtures within a building, our team can review the existing equipment and determine the best available solution. 

Yes. Neotek offers color-changing LED lighting solutions, including RGB and RGBW systems for architectural applications. These systems can create static colors, dynamic lighting effects, and programmed scenes for building facades, commercial spaces, hospitality environments, and other projects. 

Yes. Neotek Lighting offers architectural LED lighting solutions compatible with both DMX and SPI control technologies. These systems provide advanced control over lighting intensity, color selection, dynamic effects, and programmed lighting sequences.

DMX systems are ideal for architectural lighting applications requiring synchronized color changes, dimming, and programmed scenes. SPI technology allows for more advanced individually addressable LED control, including pixel-based effects, animations, and dynamic lighting displays.

Our team can assist with system design, equipment selection, programming, and commissioning to ensure the lighting control solution meets your project's specific requirements.

Yes. Neotek can provide lighting programming and commissioning support for compatible architectural lighting control systems. Our services may include system configuration, scene programming, troubleshooting, and coordination with project designers and contractors. 

Yes. In addition to manufacturing architectural lighting products, Neotek offers professional installation services. Our experienced installation team works on a variety of commercial and architectural projects, helping ensure fixtures are installed correctly and according to project specifications. 

Yes. Neotek offers both materials-only purchases and projects that include installation services. Contractors and electrical professionals can purchase our lighting products for installation by their own teams. When needed, Neotek can also provide installation support as a separately quoted service. 

Absolutely. Neotek has collaborated with architects, lighting designers, engineers, and construction professionals for more than four decades. We regularly assist with product selection, custom fixture development, technical specifications, and lighting system integration to help bring architectural lighting concepts to life. 

Yes. Neotek provides service and technical support for many existing architectural lighting systems, including LED and legacy cold cathode installations. Our team can assist with troubleshooting, replacement components, fixture repairs, and system upgrades, depending on the equipment and project requirements. 

Yes. Neotek provides service and technical support for many existing architectural lighting systems, including LED and legacy cold cathode installations. Our team can assist with troubleshooting, replacement components, fixture repairs, and system upgrades, depending on the equipment and project requirements. 

 You can request a quote by contacting Neotek directly. Providing project drawings, fixture schedules, approximate dimensions, quantities, mounting requirements, and desired lighting specifications helps our team prepare an accurate proposal.

For custom applications, our team can also assist in identifying the information needed to develop a lighting solution.

 Neotek Lighting's standard manufacturing lead time is approximately 6 weeks from the time an order is approved and released for production. Lead times may vary depending on fixture type, order quantity, customization requirements, material availability, and project scope. Our team will provide an estimated production schedule when confirming your order.

Yes. Neotek provides technical documentation for its lighting products, including specification sheets, fixture dimensions, electrical requirements, and other available product information. Additional technical assistance is available to support project planning, product selection, and installation.